Client Overview:
Brew Haven Coffee, a small chain of three cozy coffee shops in a mid-sized town, was the passion project of owner Sarah Miller. With no IT department or data expertise, Sarah ran the show armed with a laptop, a stack of receipts, and a gut feeling about what worked. Her team of baristas kept the espresso flowing, but after five years, she hit a wall—sales were decent, but profits weren’t growing. She needed answers, not guesses.
The Challenge:
Sarah had data, but it was a mess. Point-of-sale logs, loyalty card swipes, supplier invoices, and even handwritten notes on peak hours sat in silos. She couldn’t tell if her new menu items were flops, if staffing was bleeding cash, or why one location outperformed the others. The uncertainty was crushing her. She’d sunk her savings into Brew Haven and couldn’t afford to keep playing darts in the dark.
Our Approach:
We rolled up our sleeves and got to work, delivering a data analytics solution tailored to her small business reality. Here’s how we did it:
The Findings:
The data told a story Sarah couldn’t see on her own:
The Action Plan:
We didn’t just dump numbers on her—we gave her a playbook:
The Results:
Sarah implemented the plan in two weeks. Three months later, the numbers spoke:
The Bottom Line:
Brew Haven didn’t need a full-time IT team or a million-dollar software suite. They needed someone to turn their data into decisions. We delivered that—fast, affordable, and without the fluff. For SMEs like Brew Haven, data analytics isn’t a luxury; it’s the edge that keeps them alive. Ready to make your numbers work harder? Let’s talk.
J8DE Consulting Services
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